Privacy Policy
Last Updated: November 13, 2026
This Privacy Policy describes the types of Personal Information we collect, how we use and share it, and the choices you have regarding your information in connection with our website, which is operated on behalf of The Dearborn by BentoBox CMS, Inc. (“BentoBox”).
“Personal Information” refers to information that identifies, relates to, or could reasonably be linked with you or your household, including contact details, order details, reservation information, and device data.
1. Personal Information We Collect
Information You Provide Directly: When you browse our website, place an online order, make a reservation, sign up for our newsletter, or contact us, we may collect:
Contact & Profile Information
Name, email address, phone number, billing/delivery address, and birthday (if provided for promotions or loyalty rewards).
Order & Dining Information
Purchase history, menu selections, dietary restrictions, seating/dining preferences, and reservation details.
Account & Payment Information
Login credentials (if you create an account) and payment details (processed securely via our third-party payment processors).
Communications & Preferences: Marketing preferences, event inquiries, feedback, and reviews you submit.
Information Collected Automatically (Device Information): When you visit our website, we and our service providers automatically collect certain technical data using cookies, log files, and pixels:
Device & Usage Data: IP address, browser type, operating system, time zone, general geographic location (city/state), referring/exit pages, pages viewed, and timestamps.
Cookies & Tracking: For more information about cookies and how to disable them, visit allaboutcookies.org.
2. Sources of Information
We collect information directly from you when you fill out forms, place orders, book reservations, or communicate with us. We also collect data automatically through your browser/device and receive information from our service providers (such as BentoBox, reservation platforms, and loyalty/gift card partners).
3. How We Use Your Information
We use the information we collect to:
Process, fulfill, and deliver online orders, gift cards, and catering/event requests.
Manage restaurant reservations and personalize your in-person dining experience (including accommodating dietary restrictions).
Communicate with you regarding order status, reservation confirmations, and customer support inquiries.
Send promotional emails, newsletters, or SMS marketing messages (where you have opted in).
Maintain, analyze, and improve our website functionality, menu offerings, and marketing strategies.
Detect, prevent, and investigate fraud, security incidents, or unauthorized transactions.
Comply with applicable laws, legal processes, and enforce our website terms.
4. How We Share Your Information
We do not sell your Personal Information. We may share your information with:
Service Providers: Third parties that help us operate our website and restaurant, including BentoBox (our website platform—view BentoBox’s Privacy Policy), payment processors, reservation systems, email/SMS marketing providers, and delivery partners.
Legal & Safety Compliance: Government authorities, law enforcement, or other third parties when required by law, subpoena, or to protect the rights, safety, and property of The Dearborn, our guests, or others.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, in which case we will take reasonable steps to ensure the recipient honors this Privacy Policy.
5. Behavioral Advertising & Your Choices
We may work with third-party advertising partners (such as Meta/Facebook and Google) that use cookies and pixels to display relevant ads to you based on your visits to our website. You can opt out of targeted advertising through the following links:
Facebook: facebook.com/settings/?tab=ads
Google: adssettings.google.com
Digital Advertising Alliance: optout.aboutads.info
You may also unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any promotional email.
6. Data Retention & Security
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, maintain business records, and comply with legal or tax obligations, unless you request deletion.
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage system is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links & Payment Services
Our website may link to third-party sites (such as reservation platforms, gift card portals, or social media) and integrate third-party payment wallets like Apple Pay and Google Pay. Their privacy practices are governed by their own respective privacy policies, and we are not responsible for their content or data practices.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect Personal Information from minors. If you believe a minor has provided us with Personal Information, please contact us so we can delete it.
9. Non-U.S. Visitors
Our website and restaurant operate in the United States. If you access our site from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, or would like to request access to, correction of, or deletion of your Personal Information, please contact us:
Email: general@thedearborntavern.com
Phone: 312.384.1242
Mail: The Dearborn, 145 N Dearborn St, Chicago, IL 60602